Training > Training Terms and Conditions

Registration Confirmation

Registrations are not confirmed until you receive a confirmation notice. Upon receipt of a course registration, we will acknowledge the receipt. For your convenience, we now send confirmation of the training course via e-mail at the latest 5 working days before the scheduled course start date. Unless otherwise noted in the course confirmation letter, you are welcome in our training facility from 8.30 a.m. All public classes begin at 9.00 a.m. and finish at 5.00 p.m. each day. If you have any special requirements (dietary or other), please advise the Training Department.


Discount Policy

10% discount off course fees when your registration is received at least six weeks prior to a course start date.


Cancellation Policy

If you are unable to attend a course for which you have registered, please inform PESCo as soon as possible. Fees are fully refundable if notification is received by fax, mail or e-mail at least 10 working days prior to the scheduled start date of the session. Cancellations made 10 to 5 working days before the course start are subject to a cancellation fee of 50% of the total course fee. After that, the full course fee will be charged. Substitutions (replacement of the registered attendee by someone else) are accepted at any time prior to the course.

PESCo reserves the right to cancel or reschedule any course at its discretion. Should a course have to be rescheduled, we will endeavor to provide written notification at least five days before the course start date.

This document was last updated May, 2012